Terms of Service
Last updated: December 2024
1. Agreement to Terms
By accessing or using the CryptoMarketPlay website (cryptomarketplay.com) and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Description of Services
CryptoMarketPlay is an online retailer of hardware wallet devices. We sell physical electronic devices designed for the secure offline storage of cryptographic private keys.
Important Notice:
We do NOT provide any financial services. We do NOT offer buying, selling, exchanging, trading, brokerage, staking, or any other cryptocurrency-related financial services. Our business is limited exclusively to selling hardware devices.
3. Product Information
We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.
All hardware wallet devices sold by CryptoMarketPlay are:
- New and original products from authorized manufacturers
- Designed for offline storage of private keys only
- Not connected to any financial services or platforms
- Covered by manufacturer warranty as specified
4. Orders and Payment
4.1 Order Acceptance
Your order constitutes an offer to purchase our products. We reserve the right to accept or decline any order for any reason. An order is only accepted when we send you an order confirmation email.
4.2 Pricing
All prices are displayed in Euros (€) and include applicable VAT for EU customers. Prices are subject to change without notice. The price charged will be the price displayed at the time of order placement.
4.3 Payment Methods
We accept various payment methods including credit cards, debit cards, and bank transfers. All payments are processed securely through third-party payment providers.
5. Shipping and Delivery
We ship to addresses within the European Union and selected international destinations. Shipping costs and estimated delivery times are displayed at checkout. Risk of loss and title for products pass to you upon delivery.
6. Returns and Refunds
Please refer to our Refund Policy for detailed information about returns, exchanges, and refunds.
7. User Responsibilities
By using our website and products, you agree to:
- Provide accurate and complete information when placing orders
- Use our products only for their intended purpose (offline key storage)
- Comply with all applicable laws and regulations
- Not use our website for any unlawful purpose
- Not attempt to gain unauthorized access to our systems
8. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of CryptoMarketPlay or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
9. Disclaimer of Warranties
Our hardware devices are sold "as is" with manufacturer warranties. We make no additional warranties, express or implied, regarding the products or their suitability for any particular purpose.
We are not responsible for:
- Loss of cryptocurrency or digital assets
- Loss of private keys or recovery phrases
- User errors in device setup or operation
- Third-party software or services used with our devices
10. Limitation of Liability
To the maximum extent permitted by law, CryptoMarketPlay shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or digital assets, arising from your use of our products or services.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the Federal Republic of Germany. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Berlin, Germany.
12. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website after changes constitutes acceptance of the modified terms.
13. Contact Information
For questions about these Terms of Service, please contact us:
CryptoMarketPlay
Köpenicker Str. 14
10997 Berlin, Germany
Email: info@cryptomarketplay.com
Phone: +49 1578 1309277